The other day I was taking a look at my Google Analytics. Google added a lot of features in the last years and I’ve hardly taken the time to really get a good look at those. So I familiarized myself with some of the nice features.
One thing I noticed was that Google Analytics has gone from generalized nice-to-know statistics (such as unique visitors or browser information) to advanced ad-sense, campaign and target tracking. It has also become so bloated that one has to read a lot of ‘Help’ to actually get what they are trying to offer you. But doing that can really pay off!
In the past I’ve worked with tracking e-mail campaigns for my old company Qamel. We built different approaches to tracking visitors from a promotional mailing to actually buying a product in an attempt to tell our customer that the mailings were actually very profitable. Needless to say this has given me enough work in the past.
But now Google comes to the rescue! If you look at Analytics there’s a separate item called “Goals”. I’d advice you to read what it says and Learn More before you actually ‘Set up goals and funnels’, but you can already have a look. It’s a bit complicated, but with a few settings you can actually track a customer all the way to the ‘payment confirmed’ pages. And of course know how many % of the customers actually get there and why they didn’t.
Another interesting feature is the tracking of campaigns. Even more often than needing to track visitors to the payment, we needed to simply track visitors from the e-mail and check out what they did or if they actually clicked through from the e-mail. The solution is so simple that I banged my head that I didn’t know about it before. (I have no clue how long it’s been around).
(For a more extensive guide on Google’s URL Builder, see https://prateekagarwal.com/google-url-builder/)
Google Analytics Email Communications
Last but not least Google offers inside it’s ‘Settings’ panel to keep you posted in marketing research. I for one am very happy to receive the latest marketing tips & tricks from Google itself, knowing that they have a lot more research potential than I do alone.